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Testimonials
“I
had the opportunity to work with Management Resource Services, Inc.,
specifically Ms. Gwen Onatolu. Ms. Onatolu presented a course entitled,
“Interpersonal Team Communication Skills.” The management and staff
employees left the session with a better understanding of how their own
behaviors impact the work environment and learned new skills to improve
teamwork. The employees enjoyed the course tremendously. I received
excellent feedback regarding Ms. Onatolu’s level of knowledge and
professionalism, including her engaging facilitation style. Also, I
found it very easy to work with Ms. Onatolu during the planning stage of
the project. She was very flexible in adjusting to our needs. The course
was a great success and we would not hesitate to bring Ms. Onatolu back
to present future courses.”
L.
Media, Training Officer, U.S. Department of Energy
“Gwen
and Michael Onatolu of Management Resource Services, Inc. successfully
facilitated sessions with our executive staff to develop our change
management initiative. With their guidance, we were able to sort through
issues, prioritize our goals and define strategic directives. In
addition, they consulted with our executive team to design and deliver
customized leadership development skills programs for management and
associates addressing our internal needs. The outcome of the training is
resulting in ownership and accountability being driven downward at the
manager level and increased teamwork across all levels of my
organization. …Having worked with them directly, I am pleased with the
outcomes we have achieved with their guidance. They approached all
aspects of their work with the highest degree of professionalism and
have achieved measurable performance outcomes. I strongly recommend the
services of Management Resource Services, Inc. and Gwen and Michael in
particular. They would be a strong consulting and training team to any
organization looking to implement major changes and to enhance the
leadership skills of their managers and staff.”
L. J. Rice, President
and CEO, Johnson Publishing Company, Inc.
“Ms.
Gwen Onatolu has been a presenter for the DuPage Administrators’ Academy
for the past three years. She has provided numerous professional
development programs for the DuPage Regional Office of Education and
school districts in DuPage County. Her knowledge and expertise,
enthusiasm, and
perfect balance of
theory and practice make her an outstanding presenter and facilitator.
Her evaluations are always excellent. Gwen is a seasoned, charismatic,
ethical presenter who uses only the most powerful staff development
content, learning processes, and organizational structures to support
the application of learning….Gwen consistently receives very strong
evaluations. She is always well-prepared and thorough...”
D.J. Ruscitti, Regional Superintendents of Schools, DuPage County
"Our discussion of the report
[Personal Profile Software Report] results was especially helpful. You
helped me with a specific personnel problem and helped me devise
strategies based on my personality
profile and my co-worker's profile. Due to our conversation,
I have been able to reframe the problem and devise creative strategies
to empower my co-worker to excel. The report itself, in combination
with your excellent advice, is a powerful combination and I would
enthusiastically recommend that other higher education leaders
utilize the tools and services that you offer in order to enhance
self-awareness
and to more effectively empower employees to maximize their potentials."
J. L. Bloom, Ed.D., University of
Illinois at Urbana-Champaign
Associate Director, Medical Scholars Program, Adjunct Assistant Professor,
Department of Internal Medicine, Adjunct Assistant Professor, Department
of Educational Organization & Leadership.
"Gwen Onatolu has assisted the staff at Dieterich in developing
and implementing a school diversity initiative…[She] has helped
us make the connection on how our behaviors and attitudes influence
the school culture, both inside and outside the classroom… [She]
facilitated the staff through exercises to identify options they
believe are important to improve the school culture and classroom
effectiveness. We are now using this information to start phase-two
of our cultural initiative for the 2003/4 school year. I am especially
excited that a key outcome of this work includes using a phased
approach to update our core curriculum to better recognize and
celebrate the
cultural and ethnic diversity represented at our school. Equally
as important, Ms. Onatolu is helping us to align this effort
with the ISBE state standards for school effectiveness and school
culture
and to develop goals to add to the professional development component
of our school improvement plan."
G. Miller, Principal, G. N. Dieterich Elementary School.
"Gwen Onatolu is an excellent consultant for
organizations that need to complete a strategic planning assignment.
She utilizes
a structured process to help teams work from the issue identification
stage of a project through formulating ...implementation plans.
Gwen facilitated a powerful teambuilding session for my staff
that enhanced
our ability to understand each other and work together more effectively.
I found the discussion very informative, especially the customized
report she generated for me to reflect my communication tendencies...and
her discussion on enhancement strategies I could apply immediately.
S. Fritz, Executive Director, Naperville
United Way Agency
"Gwen has added to the success of my organization through
her leadership capabilities, strategic planning strengths, technical
strengths and communication skills...Gwen demonstrates her ability
to use ...skills to motivate and coach others to accomplish challenging
results. She has a talent for coaching teams to analyze situations
and put a structure in place to successfully complete projects."
J. Sharpless, LSS and One IMS Engineering
Vice President, Lucent Technologies
"Gwen would be an excellent candidate for your company to
retain, in an effort, to help teams and departments function more
effectively. She is more than qualified to take on this task... It
has been my observation that Gwen has an excellent ability to identify
issues and potential problems and come up with viable solutions moving
forward. By doing this, I believe Gwen would be a great asset
in helping your company maximize individual potential and positively
effect the company as a whole."
R. L. Doepel, Certified Financial Planner,
Fortune 500 Company
“For our recent administrator
annual retreat, I was looking for a consultant to facilitate a work
session on communication and leadership style. My goal to have
administrators gain new leadership approaches for working with their
staff and each other was fully met…I see evidence of administrators
successfully applying this knowledge today. I liked that Gwen worked
to understand my goals …and used this information to customize the
training to address specific areas for my district. I fully recommend
Gwen Onatolu as a facilitator.
K. M. Perkins, Ed.D, Superintendent,
DuPage School District 13
Ms.
Gwen Onatolu is an exceptional consultant and would be an excellent
candidate for any organization to retain for services. …I attended a
seminar delivered by Ms. Onatolu, her presentation was very organized
and well planned. She was extremely knowledgeable of the subject
matter and her enthusiasm motivated her audience.
A. Kibby, Quality Assurance Director,
Department of Human Services, Treatment and Detention Facility
"The two things I appreciated most about Ms. Onatolu's [communications]
seminar were that 1) it was very organized and well planned and 2)
at the same time she was very sensitive to the needs of her audience. Her
presentation was flexible enough to spend time on the topics that
mattered most to our particular group..."
J. A. Perrino, Assistant Vice President of Sales, Opta Food Ingredients,
Inc.
"Gwen's diversity consulting and training
services have proven instrumental in addressing concerns in my
organization. Gwen delivered
seminars, developed and assessed a diversity climate survey and
facilitated teambuilding sessions with my managers to develop
our diversity management
initiative... I especially liked that [she] gathered data from
the employees to help shape the initiative because it clearly
communicated
to our employees that we are listening. Results...show 90% of ...[employees]
rated the training high and feedback from the diversity initiative
rollout is quite positive. I find working with Gwen very informative
and productive. I [also] like her ability to customize her services
to meet my specific needs.
T. Griffin, Executive Director, Center for
Family Services- The Menta Group
"I attended an, Enhancing Performance Through Understanding
Yourself and Others, presentation hosted by Mrs. Onatolu. As
a former employee of IBM for over 25 years I have attended many similar
presentations, therefore my inclination was to sit quietly and observe
this event. To my surprise I was drawn into the presentation
as an active participant, by her phrasing skills, voice quality,
enthusiasm and the audience participation techniques of Mrs. Onatolu."
E. Oden, President, Dynasource Consulting, Inc.
“Mrs. Onatolu led the effort of developing and rolling out
a strategy for [the] laboratory….Her significant knowledge
of the product line and her adept ability to “pull” input
and insight from many different personality types enabled her to
formulate a strategy that was clear, comprehensive and realistic. The
vice president of the laboratory recognized Mrs. Onatolu for...
[the] accomplishment.”
C. Wright, Former Technical Manager, Lucent Technologies, Inc.
"Gwen worked with the District
203 Diversity Committee to understand demographic changes in the
community... She helped us unpack the issues [and] identify barriers
to action...Gwen provided an outline with very specific activities
with specified outcomes. She developed scenarios for discussion. Gwen
is meticulous in her organization of tasks. She is willing to handle
difficult issues and is able to articulate various points of view as
she leads. Gwen works with people who question, challenge ...
[current] processes. She never gets frustrated. She uses her
facilitation skills to move beyond roadblocks to solutions. She is
able to bring people along with her. Gwen understands adult learning
and the change process. She knows that input is valuable and must be
validated. She knows how to work toward consensus."
L. M. Johnson, Associate Superintendent for
Instruction, Naperville Community Unit District 203
"Gwen, this memo is a follow-up to the
Team Management Retreat you conducted for on Friday, September
26, 2003.
Comments by the team overall were very, very positive. The Agenda
was adequately covered, and adhered to. The facility was well chosen;
the room perfect for our needs... As facilitator, you did a fantastic
job. Managers feel that you are very knowledgeable in the subject
matter and, that you facilitated the daylong planning process admirably.
The time was very well spent, the day moved fast, and we achieved
results.
Administrative Librarian, Western Chicago Suburbs
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